If your current subscription plan no longer meets your needs, you can upgrade to a higher plan directly from BrightHub. Upgrades take effect immediately and are charged on a pro-rata basis for the remainder of your current billing period.

• You must have Owner or Admin permissions to manage subscriptions.
• Have your payment method ready — an upgrade will result in an immediate charge for the pro-rata difference.

1. Log in to BrightHub and go to Products from the left-hand navigation.
2. Find the product subscription you want to upgrade.
3. Click the three-dot menu on the subscription card and select Edit Subscription.
4. On the Edit Subscription page, click Change next to your current plan.
5. Review the available plans. Each plan shows the features included so you can compare them against your current plan.
6. Click Upgrade under the plan you want to move to.
7. Review the confirmation page — this shows your new recurring cost and the pro-rata amount due today based on the remaining days in your current billing period.
8. Click Continue to confirm. Your plan is updated immediately.

The Upgrade button is not appearing

• Check that you are logged in with Owner or Admin permissions.
• If you are already on the highest available plan, the Upgrade button will not be shown.

The payment is failing

• Check that your default payment method is valid and has sufficient funds.
• Go to Billing to review or update your payment method, then retry the upgrade.

Q: Can I downgrade my subscription?

A: Downgrades are not available directly from BrightHub. Contact the Bright support team or your account manager to discuss downgrade options.

Q: When does my upgraded plan take effect?

A: Immediately. Your new plan features are available as soon as the upgrade is confirmed.

Q: Will my existing data be affected by an upgrade?

A: No. Upgrading your plan does not affect any existing data, tasks, or clients within the product.