| Overview |
The Profile section of BrightHub holds your organisation's key business information. Keeping these details up to date ensures your invoices, correspondence, and billing notifications are always accurate.
| Before You Begin |
- You must have Owner or Admin permissions to edit the Profile page.
| How to Update Your Business Details |
- Log in to BrightHub and select Profile from the left-hand navigation.
- Your current business details are shown across three sections. Click the Edit button next to the section you want to update.
- Make your changes and click Save.
| What You Can Update |
| Section | What You Can Update |
|---|---|
| Name and Address | Organisation name, registered address, and postal address |
| Business Details | Company registration number and VAT number |
| Billing Contact | Name, email address, and phone number of the contact used for billing enquiries and invoice notifications |
| ✔ Tip: Update your Billing Contact details whenever the person responsible for payments or invoices changes — this ensures invoice notifications are sent to the right person. |
| Troubleshooting |
My changes are not saving
- Ensure all required fields are completed before clicking Save.
- Check that your company registration number format is correct if updating Business Details.
I cannot see the Profile page
- The Profile page is only visible to Owners and Admins. If you cannot see it, check your role in BrightHub with your organisation's Owner or Admin.
| Frequently Asked Questions |
Q: Will updating my business details affect my existing invoices?
A: No. Existing invoices are not retroactively updated. Changes to your business or billing contact details will apply to future invoices only.
Q: Can I change the organisation name?
A: Yes. The organisation name can be updated in the Name and Address section of the Profile page.
Comments
0 comments
Article is closed for comments.