Michaela Greene

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Articles

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  • Managing Your Invoices in BrightHub

     OverviewBrightHub automatically generates invoices for all purchases made by your organisation — including recurring subscription fees, plan upgrades, and any additional add-ons or credits purchas...

  • Adding or Updating a Payment Method in BrightHub

     OverviewFrom the Billing section of BrightHub you can add new payment methods, edit existing ones, set a default payment method, and remove methods you no longer use. BrightHub supports SEPA Direc...

  • Adding Additional User Licences in BrightHub

     OverviewSome Bright product subscriptions allow you to purchase additional user licences so that more members of your team can access the product. You can add user licences at any time from the Pr...

  • Upgrading Your Product Subscription in BrightHub

     OverviewIf your current subscription plan no longer meets your needs, you can upgrade to a higher plan directly from BrightHub. Upgrades take effect immediately and are charged on a pro-rata basis...

  • Administrator Roles and Permissions in BrightTax

     OverviewWhen creating or editing a user account in BrightTax, administrators can configure a range of permissions to control what each user can see and do within the system. This article explains ...

  • Managing Your BrightID Account

     OverviewYour BrightID is your single login for all Bright products. From within BrightHub you can update your personal profile details, contact information, password, and two-factor authentication...

  • Enabling 2FA for Your Organisation in BrightHub

     OverviewAs an Owner or Admin, you can control whether two-factor authentication (2FA) is optional or mandatory for all members of your organisation. Making 2FA mandatory ensures every member must ...

  • Managing Users in BrightHub

     OverviewFrom the Members page in BrightHub, Owners and Admins can manage every aspect of a member's access — changing their role, updating product access, resetting their 2FA, transferring ownersh...

  • Creating New Members in BrightHub

     OverviewYou can invite colleagues and team members to your BrightHub organisation from the Members page. Once invited, they will receive an email to set up or log in with their BrightID and gain a...

  • BrightHub Overview

     What is BrightHub?BrightHub is your centralised account management platform for all Bright products. From BrightHub you can manage your product subscriptions, invite and manage team members, handl...